We are a mobile spa with therapists on the road and in order to provide you and other clients with excellent customer service and access to appointments, we have a firm 24-hour cancellation policy.
50% will be charged for appointments cancelled withn 24hrs of a services and 100% for no shows or appointments cancelled within 2hours of a service. Please note that by booking an appointment you are accepting the conditions of our cancellation policy. We really appreciate your business and hope you have a positive experience booking with us. If you have any questions or concerns, please call us at416 546 9348.